Frequently Asked Questions
Find answers about our artificial grass products, customization, samples, production time, transportation and quotation process.
Orders, Products and Delivery
How long is the general transportation time?
The general transportation time is about 30 days. The actual delivery time may vary depending on the destination, shipping method and customs clearance.
What transportation methods do you offer?
We usually arrange shipment by sea or by truck, depending on the destination, order quantity and delivery requirements.
How many days does mass production take?
The general mass production time is 7-15 days after the order details and product specifications have been confirmed.
What products do you mainly supply?
We mainly supply sports grass, garden lawn, landscape grass, pet grass, golf grass, basketball grass, tennis grass and decorative artificial grass.
Where is your factory located?
Our factory is located in Nantong, Jiangsu Province, China.
Which markets do you export to?
Our products are exported to South America, North America, Europe and parts of Africa.
Can you recommend suitable artificial grass for different uses?
Yes. We can recommend suitable turf according to the application, including sports fields, gardens, pet areas, commercial landscapes and decorative spaces.
Can I request samples before placing a bulk order?
Yes. Samples can be provided so that you can check the color, texture, density and overall quality before mass production.
Do you support customized requirements?
Yes. We can discuss customized requirements such as pile height, density, color, backing, roll size and packaging.
How can I get a quotation?
Please provide the product type, quantity, size, destination port or delivery address, and any special requirements. We will review the information and prepare a quotation as soon as possible.
